Overview

We are a print-on-demand business that specializes in custom products.  Due to these nature of our products, all sales are final.  Returns and/or refunds will not be issued.  If there is a printing or quality error with the product, we will analyze each situation individually to determine if an item should be replaced.  We must be notified of printing errors or quality defects no more than 3-business days after your items are delivered (proved by shipping confirmation number & data that provides).

If your item required a digital proof, it was your responsibility to review it for any errors, such as spelling, date, or punctuation.  Once your items were approved, it was sent to the printer.  You will be responsible for any reprinting costs.

Refunds

If a refund is requested prior to the start of production on a custom order, we are pleased to offer store credit for the full purchase amount. Should store credit be declined, a refund will be issued to the original payment method, less any merchant service fees incurred during the transaction.  The timing of the refund will be processed on the date discussed with you directly.  Your credit card company will determine when the refund will be a credit to your account (sometimes up to 10-business days).  If, after 10-business days, you do not see your refund, please reach out to us.